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Soft Systems Methodology Peter Checkland developed Soft Systems Methodology because he saw the limits of applying traditional ‘hard’ analytical methods to solving complex, messy problems in the real world. In your essay, explore why these ‘softer’ behavioural aspects are so important in consultancy. How do ‘soft’ methods help to structure the problem in the first […] Soft systems methodology (SSM) is an approach to organizational process modeling (business process modeling) and it can be used both for general problem solving and in the management of change. It was developed in England by academics at the Lancaster University Systems Department through a ten-year action research program. 
... the particular nature and development of soft systems methodology (SSM), would not have happened unless the work was seen by others as being important.
Soft Systems Methodology in Action "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to ...
"Soft Systems Methodology." In The SAGE Encyclopedia of Action Research , edited by David Coghlan and Mary Brydon-Miller, 722-727. Thousand Oaks,, CA: SAGE Publications Ltd, 2014. doi: 10.4135/9781446294406.n318.
Soft systems methodology is a process used to work through situations that have no defined procedure. These situations are often difficult or complex and have steps heavily influenced by things such as opinion, culture, knowledge of the situation or environment. This methodology lays out a set of